Warwick Client and Partner Communication Systems
We’re preparing to launch two exciting systems to clients and partners respectively in October:
- Mobile application that will provide clients with consolidated investment and estate reporting, as well as a new way to access the Group’s rich and informative curated publication content that is circulated monthly.
- A Partner Hub which will allow seamless access for new and existing partner interactions such as the Take On onboarding process, book reporting, commission statements access, as well as training material.
Compliance
There have been no significant new grey listing developments in terms of additional Know Your Client/Due Diligence that may impact clients of the Group. We have, however, seen the Financial Services Conduct Authority (FSCA) continue to issue large fines, on behalf of the Financial Intelligence Centre (FIC), in terms of FICA violations. This demonstrates South Africa’s progress in meeting the goals set by the FATF toward being removed from their grey list. Given the progress made by the country, we anticipate South Africa being removed from the grey list in October.
Human Resources
The Group continues to enjoy success and growth. All appointments have been well qualified, experienced and valuable new team members. We welcome you all to the Spirit Group!
Business Intelligence
Many developments and improvements have been made across all reporting systems and solutions for the Group, with a particular focus on aligning and enriching our CRM client data with investment reporting data pipelines.
IT Infrastructure, Security and Services
We continue to achieve even greater infrastructural health, with a continued focus on email and firewall security as the Group continues to grow. We are focused on the implementation of the Joint Standards Information Technology (IT) Governance and Risk Management Requirements for Financial Institutions framework in terms of our best practice currently IT infrastructure and security stance.
